собственно всё тут:
http://lurkmore.to/%D0%9B%D0%B8%D1%82%D1%80%D0%B5%D1%81#.D0.A0.D0.B0.D0.B7.D0.B1.D0.BE.D1.80.D0.BA.D0.B8_.D1.81_.D0.93.D1.83.D0.B3.D0.BB.D0.BE.D0.BC_.D0.B8_.D0.AD.D0.BF.D0.BB.D0.BE.D0.BC
Servicio de atención al cliente por UserEcho
Ideas
